Support
Direct developer assistance, issue resolution, and inquiries for applications, browser extensions, edge tools, and open-source software built by Evgenii Zinner.
For all technical support requests, bug reports, feature feedback, or questions regarding any software, web service, or tool published by Evgenii Zinner, send an email to:
All messages land directly in the centralized dispatch queue and are handled personally or routed to technical support.
To help diagnose and resolve issues quickly without prolonged back-and-forth, please include the following details in your message:
- Tool or Application Name: Specify the exact project, web tool, extension, or repository you are using.
- Environment & Platform: Operating System (Windows, macOS, Linux, Android, iOS) and browser or runtime version (e.g., Chrome 124, Safari 17, Node/Bun version).
- Observed vs. Expected Behavior: A clear, factual description of what actually happened versus what you expected.
- Reproduction Steps: The minimal sequence of actions required to trigger the issue from a fresh state.
- Error Messages & Artifacts (if available): Any error text, screenshots, console logs (from DevTools), or relevant configuration snippets.
Clear reproduction steps turn multi-day investigations into immediate, same-day fixes.
Security anomalies, authorization bypasses, or infrastructure vulnerabilities across any of my applications or endpoints are treated with immediate priority.
Please send responsible disclosure reports to support@ezinner.com with [SECURITY] in the subject line. Please include reproduction details, potential impact assessment, and proof of concept. Security reports are acknowledged within 24 hours.